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Onshore or Offshore Call Center - Does It Matter Which You Choose? Do you know the most significant factors to consider when deciding..
5 Ways Your VMware and Hyper-V Backups May Fail You HA technology is fantastic and is great for protecting VMs in certain situations but it..
Contact Center Comparison Chart Compare top contact center solutions- 2013 edition...
SMB-Midsize ERP Vendors Comparison Chart Get the latest data on 39 ERP solutions for growing companies...
Cloud Call Centers Setting new standards in capability...
The 10 Worst Practices for Technical Support and How to Overcome Them Explore 10 of the "worst practices" that are common to customer..
How to Avoid the Biggest Risk in Selecting a CRM System? Learn everything you need to avoid the biggest risk in selecting a CRM - poor user..
Maximum Impact: 5 ERP Trends that Matter Most Modern technology has given new dimensions to ERP solutions. Is your current ERP system ready..
The Top Ten ERP Vendors Learn which of the top ERP players is right for your business in this new guide...
Microsoft Office 2013-- Free Reference Card Kit This Microsoft Office 2013 reference kits includes 6 individual reference cards providing..
What to Look for in a Call Center: A Free Guide on Making the Right Choice These days it seems nearly every business, whether large or..
Enterprise ERP Vendors Comparison Chart Newly updated November 2013, compare 40+ ERP solutions...
Comparing Cloud Platforms: Force.com and OutSystems This paper provides enough information to help IT executives determine which product..
Solving Real Business Issues During the ERP Selection Process The search for the right Enterprise Resource Planning (ERP) provider can be..
Info-Tech Report: Vendor Landscape for Mid-Market ERP New players are taking ERP from just transactions, to business actions...
To ERP or Not to ERP in the Mid-Market: Simplifying an Important Decision Aberdeen Group research: ERP solutions help standardize processes,..
ERP Confidential Little-known facts you need to know...
Contact Centers vs. Call Centers Infographic Choose the best system for your organization...
Small Business CRM Systems: How To Increase Sales And Retain Valuable Customers CRM is widely known as an automated means of collating and..
The Impact of Mobile on Contact Centers Nowadays, everything is mobile. Having access to your business at any time gives you a leg up on the..
Business Performance Management for Document Processes: Cut Costs, Meet Strategic Goals and Manage Document Processes with Confidence Learn..
How to Make a Business Case for a Contact Center Sell management on a contact center for your business with these tried and true tips!..
How to Save Money on Your Inbound Call Center How inefficient is your inbound call center?..
ERP: Grappling with the Cloud The ERP landscape has changed dramatically over the last year, and will continue to do so as an increasing..
2014 Data Connectivity Outlook For IT managers, choosing the wrong vendor can lead to disruption, high costs, and the loss of confidence..
How to Optimize Your Call Center Software to Optimize KPIs Knowing these metrics and what they mean for your business can help you redefine..
How ERP Can Help You Dominate the Competition When it comes to your ERP system, can you confidently answer “yes” if asked if it..
ERP: Justifying the Cost There is no denying that deploying an ERP solution is a major event in the life of a company...
An Intelligent Call Center: A Strategic Business Asset Intelligent call centers are rapidly becoming a critical component of business..
The Top Contact Center Tools and Features To choose the best contact center application for your business, be sure to evaluate which..
Can ERP Answer Your Business Needs? Companies that make good use of their ERP solutions look at the answer through a business needs lens...
Tested CRM Solutions to Increase Sales and Retain Valuable Customers CRM systems are increasingly being used by businesses to acquire,..
The Mobile ERP Revolution Mobile ERP is making its mainstream debut, and what a debut it is. There are talks of overwhelming amounts of..
Coming to Terms with Platform as a Service This paper explores some of the practices most relevant to achieving success with PaaS, focusing..
CRM Magazine Is the publication of record covering the field of customer relationship management and is written for customer-centric..
Five Tips for a Successful SharePoint Launch Learn these early-stage strategies that streamline adoption, improve engagement, and drive..
Maintenance Technology Is the premier publication for equipment reliability and maintenance bringing you quality articles on best..
Six Steps to a Successful ERP Implementation Learn how to do it the right way, improve your chances for success and find an ERP system based..
Finance/Accounting Solutions Comparison Guide for Small to Midsize Companies Explore which ERP solution is right for you...
Entellium CRM Buyer's Guide A comprehensive guide about the benefits of CRM..
Exposing and Taming Costs of Office Document-Handling Learn how the systematic design of document workflow can generate significant savings...
Deep (Business) Impact: ERP This is not your commonplace “ERP Benefits” article. This new infographic gives you tried and true..
How Lax Privacy Protection Trashes Business Reputations A business guide probing the links between reputation management and information..
Security Solutions: The CyberAngel® with Wi-Trac 4.0 Learn how the right technology can provide Real-Time Security, Tracking and..
How Your Company can Benefit from Fax Servers and Electronic Document Delivery Determine your document delivery needs and learn about..
Neocase's Customer Service Best Practices Keep customers happy with the right service and support including a single point of contact,..
Document Capture and Integration for Microsoft Office SharePoint Server 2007 Automate business processes by capturing documents, associated..
Technology for Enhanced Print Management This IDC analyst report details how companies can find a real world solution for the ever growing..
The Evolution of Document Process Outsourcing Discover how DPO continues to be a high-growth segment and a significant opportunity for..
Build the Path to Better Profits: Implementing ERP Technology Successfully Nine steps to easier ERP implementations and profits for small..
Made2Manage ERP Software Online Demo View the online demo, Made2Manage, and find out why Made2Manage seamlessly integrates enterprise..
ERP and BI in the SMB: Bringing Light to Data in the Shadows Businesses vary in complexity, but most have many moving parts. As a result,..
Speech Technology Magazine Is the definitive source of information designed to help organizations design, implement, and deploy speech..
Microsoft Word 2013-- Free Reference Card This Microsoft Word 2013 Reference provides shortcuts, tips, and tricks for the popular word..
Mid-Market ERP Review Nucleus Research -- Technology Value Matrix H1 2013..
Technology Value Matrix First Half 2013: ERP Many companies are considering consolidating or replacing their maturing ERP applications today..
What is your ERP solution NOT doing for your organization? This white paper examines where ERP has fallen short and reveals how new..
10 Strategies for Choosing the Right ERP Finance and Accounting Solution For Your Company Learn the industry's top 10 fundamental strategies..
Is it Time for a New ERP System? As time passes, ERP systems drift further and further into misalignment with enterprise goals, strategies..
Microsoft Lync 2013 -- Free Quick Reference Card This Microsoft Lync 2013 Reference Card offers the fundamentals, as well as tips for using..
Lean Maintenance: Best Practices to Turn Asset Management Into a Profit-Center Experience low-fat, lean enterprise maintenance and increase..
The Emerging Role of Social Employee Apps This white paper will examine how to unlock all the rich data trapped within your SAP back office..
Microsoft Project 2007 -- Free Quick Reference Card This Microsoft Project 2007 Reference Card provides shortcuts, tips, and tricks for the..
Document Process Management: The Case for an Integrated Lifecycle Approach Learn how you can manage enterprise information and evidentiary..
How Organizations are Implementing Document Management Strategies to Help Drive Business in a Tough Economy Discover how organizations are..
ERP in the Midmarket: Enabling Functionality and Simplicity to Combat Complexity While smaller organizations can get away with running their..
The Streamline Guide to Document Management Can Your Organization Benefit from Automating the Management of Paper and Other Document..
Lean Maintenance: Best Practices to Turn Asset Management Into a Profit-Center Experience low-fat, lean enterprise maintenance and increase..
Save Time and Money by Managing Your Application Usage Learn how to maximize your IT cost savings with a strategic software asset management..
Free Guide to Planning a DoD UID Bar Code Marking System Get an overview of what to look for in an Item Unique Identification (IUID) label..
Four Myths of High-Productivity App Dev Debunked Learn which high-productivity development Platform as a Service (PaaS) is right for your..
A Comparison of Business Intelligence Capabilities Sage MAS 90 ERP and QuickBooks Enterprise Solutions Learn which business management..
Tier 2 Financial Success Story: Private Asset Management Firm Financial firm deploys virtualization solution in 1/10 the time of other..
Aberdeen ERP in Manufacturing 2010: Measuring Business Benefit and Time to Value Assessing, evaluating, or upgrading ERP Systems? Learn the..
Innovate Over ERP with Service-Oriented Architecture, Business Process Management, and Enterprise Social Computing Don't replace SAP,..
Choosing a Telephone Answering Service for Your Growing Business Read this guide to learn how to choose the right telephone answering..
The 2007 ERP in Manufacturing Benchmark Report Do you fall within Aberdeen's assessment of a 'Best in Class' Manufacturer? If not - but you..
Technical Best Practices for Dynamics AX - Application Design Standards -- Free Sample Chapter A free sample chapter from Packt Enterprise's..
Reduce Your Operational Costs: The Avaya/EDS Contact Center Model Differentiate Your Business: Learn how EDS uses Avaya contact center..
Leverage the Power of SharePoint to Deliver Enterprise Video Communications and Encourage Collaboration Employee video usage is here to stay..
Document Process Management: The Case for an Integrated Lifecycle Approach How outsourcing DPM maximizes the utility of documents as..
Finance Accounting Solution Checklist for Small to Mid-size Companies Learn what to ask before you buy Enterprise Resource Planning software...
Microsoft Outlook 2013 -- Free Quick Reference Card This Microsoft Outlook 2013 Quick Reference provides shortcuts, tips, and tricks for the..
2013 Global Mobile Banking Functionality Rankings Learn what mobile features top banks around the world are offering their retail customers...
ERP and PLM; Defining Their Roles and Creating a Collaborative Environment for Success Should you invest in ERP, PLM or both? Learn the..
Introducing Made2Manage ERP Made2Manage gives you a deeper understanding of the cause and effects that “rush” orders have on the..
Enterprise Social Collaboration: The Collaborators' Advantage To assess its business impact, Aberdeen conducted a survey of the social..
Why .NET Technology is important for ERP Learn the benefits derived from modern systems built with .NET managed code...
Security Breach Risks: Look Inside for Top Threats How to build policies to protect your business from security breaches caused by your..
Managing Change Effectively with ERP: The Impact on 5 Key Business Functions Change is inevitable...get ahead of the curve with flexible ERP...
Thought Leadership White Paper: Digital Signage Digital Signage is a network of displays that can be remotely managed and whose business..
Maintaining Customer Relations and Why Is It Important? - Free 46 page eBook thinkaboutCRM.com has put together a helpful eBook to help..
Getting Started with Internet Explorer Mobile Free Chapter from Microsoft SharePoint 2010 Enterprise Applications on Windows Phone 7!..
SharePoint Designer 2010: Branding SharePoint Sites This course covers creating themes and making simple CSS changes to fully restyling a..
Shat-R-Shield Made2ManageĀ® ERP Shat-R-Shield does jobs better, faster and cheaper with Made2Manage ERP...
Conquering Complexity in Real Time Using Two-Tier ERP Strategies Best practices of complex manufacturers...
A Smarter Path to ERP Selection Conquer the ERP selection challenge...
Self Service Drives Dollars for the Contact Center Learn about a cost-effective customer service solution for mid-market companies concerned..
Internet Explorer 9 -- Free Quick Reference Card This Internet Explorer 9 Quick Reference provides shortcuts, tips, and tricks for the..
The Next Generation in ERP Software S2K Enterprise Software to Address Key Industry Requirements & Deliver Bottom-Line Results...
Forrester Report - Trends 2007: Customer Relationship Management - Sponsored by Oncontact Software Improve customer experiences using..
Data Quality: Driving Single View of Customer Outlines data quality importance with reference to SVC and how poor data quality can hamper,..
Stretching the Software Budget with Enterprise License Optimization Learn what ELO is and how you can use it to maximize your dollars...
The When, Why, and How of ERP support for LEAN Discover the situations where ERP supports LEAN, the benefits of this support and why it only..
Onshore vs. Offshore: Choosing the Best Call Center Service for Your Business Much has been made over the value of Call Center Outsourcing,..
The Discovery-Ready Enterprise III: Taking Steps to Be Proactively Prepared This report spotlights key actions that corporations and law..
The Executive Guide to CRM Architecture Find out why CRM flexibility will impact your success and help you attain your organization's goals...
SiteScape - The Missing Link in CRM Discover how team collaboration provides the missing link for transforming CRM systems into vehicles for..
Need Business Equipment? 3 Leasing Programs You Should Know About What are the advantages and disadvantages of leasing equipment for your..
Transforming ERP with Data Virtualization If your ERP application isn't delivering on its promise of huge returns through process..
Integrating Silverlight 4 with SharePoint 2010 -- Free 42 Page Sample Chapter A free sample chapter from Packt Enterprise's book: Microsoft..
On-Demand Records Management: Meeting the Challenge Learn how your organization can address the growing business imperative for formally..
Control Your ERP Destiny -- Free 54 Page Preview Reduce project costs, mitigate risks, and design better business solutions...
Customer Service Solution: Neocase Software Review Read what the experts think about the features of Neocase Software, including the robust..
Architectural Flexibility for Manufacturing Companies: The Key to Choosing the Right CRM Learn how to choose the right CRM system to..
Exposing and Taming Costs of Office Document-Handling Discover how systematic design of document workflow can generate significant savings...
Extending Lean Initiatives Across the Organization This White Paper will address the importance of optimizing front-office initiatives, in..
ROI Case Study: Talent Plus Automates Their Business on the Salesforce Platform Learn how Talent Plus increased productivity, accelerated..
StoredIQ's Flagship eDiscovery for SharePoint Taneja Group analyst, Christine Taylor, discusses how the StoredIQ Information Intelligence..
Planning a DoD UID Bar Code Marking System Get an overview of what to look for in an Item Unique Identification (IUID) label printing system...
ECDL Module 7 -- Free Quick Reference Card This ECDL Module 7 Quick Reference offers the fundamentals, as well as tips for navigating..
8 Tips for Outsourcing Call Center Projects Discover successful techniques from the experts on outsourcing call centers...
Best Practices in Asset Management for Process Manufacturers Discover best practices in Asset Management for Process Manufacturers...
Discovery Readiness: A Roadmap for Successful Planning and Collection Is your record management program discovery-ready?..
How to Choose a CRM System Understand all the benefits of an integrated CRM system before beginning your selection process with this..
ERP Facts and Information Learn the six common ERP implementation problems that determine the success or failure of a project...
Applying Electronic Records Management in the Document Management Environment: An Integrated Approach Explore how the DocuShare family of..
Best Practices in Condition Monitoring Discover best practices in effective condition monitoring..
The Buyside and the Three-Phase Evolution of Electronic Trading The buyside of asset management is changing. Learn how to prepare today -..
'Think Lean' When Developing Management System Documentation Learn how to efficiently and effectively implement a document management system..
The Consequential Risk Of Weak Internal Controls: Fraud and Accounting Irregularities Useful real-world case studies demonstrate how..
Learn How a Call Center Can Deliver Big Benefits to Small Businesses Your business' call center software is a critical purchasing decision...
Oracle E-Business Suite: Business Process Acceleration Boost ROI by improving business process efficiency and centralizing automation for..
Top 7 New Planning & Scheduling Approaches to Support Modern Manufacturing If you're wondering what Planning & Scheduling choices you have..
The Impact of Microsoft.NET on the ERP Market .NET is based on recognition that the Internet is the application platform of the future. This..
How To Use Electronic Document Management Systems To Avoid Data Inundation Managing a steadily rising mountain of data has become a..
Automating Paper and Other Document Processes: Solutions and Benefits Determine your company's needs for electronic document storage and..
Can't We Just Use SharePoint? A Knowledge Manager's Guide to Productive Conversations with IT Service and support require true knowledge..
Enterprise Asset Management: Maximizing Return on Assets (RoA) and Emerging Trends Read this Aberdeen Group report which surveyed more than..
Oracle E-Business Suite: Business Process Acceleration Learn how to significantly increase your Oracle Applications ROI and enhance..
Accelerate, De-risk Oracle EBS Upgrades Oracle E-Business Suite customers can reduce risk and time, and cut additional storage requirements..
Streamlining the Insurance Contact Center Efficiency, Effectiveness and Customer Loyalty Discover how much your company has to gain by..
Improve Efficiency and Reduce Costs with Automated Document Delivery Learn how to automate document delivery from back-office applications..
Finance Accounting Solutions Buyer's Guide for Small to Medium Enterprises Learn what a midmarket ERP solution can do for you and understand..
10 Questions to Ask Your Finance and Accounting Software Vendors Before You Buy ERP Explore what to ask before you make a final choice in..
Contact Center On Demand: Right Price – Right Results With contact centers under increasing pressure to make their resources more..
Embracing the Seven Pillars of Strong Internal Controls Explore how business process automation and imaging software integrated with ERP can..
AppleWorks 6 -- Quick Reference Card This AppleWorks 6 Quick Reference offers the fundamentals, as well as tips and shortcuts for using the..
Mitigating ERP Risks Discover how to mitigate ERP implementation risk - Enable your Organizations to take control of their enterprise..
Made2Manage Advanced Functionality Made2Manage ERP capabilities reach far beyond the shop floor, delivering advanced functionality that..
Share Point Foundation 2010 -- Free Quick Reference Card This Share Point 2010 Quick Reference offers the fundamentals, as well as tips for..
Getting a Head Start in Software Asset Management This white paper will help IT Professionals save money for their organization with a smart..
The Top 3 Right Ways to Go Green Going green isn't just about saving the planet or hopping on the latest bandwagon, it's about the bottom..
Chance Favors the Prepared Mind: Understanding the Science of Sales Intelligence Discover how to best analyze and segment your customer base..
National Health Service's Superior Print Solution Discover how to make significant financial and environmental savings while improving..
Microsoft Office SharePoint Foundation 2013-- Free Reference Card This Microsoft Office SharePoint 2013 Reference provides shortcuts, tips,..
The Greening of IT This report presents an overview of analyst observations about the concept of greening of IT and their opinions and..
Installing and Configuring SharePoint 2010 -- Free 125 Page User Guide This guide gives you tips on what to avoid during the installation...
Learn the Many Benefits of Outsourcing a Telemarketing Call Center FREE Buyer's Guide PLUS no obligation quotes from reputable Call Center..
Best Practices in Reconciliation: 10 Steps to Improving Efficiency and Reducing Risk Best Practices in Reconciliation: 10 Steps to Improving..
HACCP Regulations: How does your company comply? Learn how Adonix X3 Process Manufacturing ERP offers food processors the capabilities they..
A 'YouTube-like' Experience For Employees The rapid growth of video in the consumer marketplace over the past few years can be described as..
A Winning Formula: Achieving Top Performance In Records Management Learn how large enterprises are gaining an advantage in records..
Call Center Services and Why You Need Them Could your business benefit from call center services? This is an important decision that can..
Maximize Your IT Investment: The Avaya/EDS Virtualized Contact Center Model Learn how virtualized companies have achieved measurable gains..
Pivotal CRM and the Information Worker: Are You Meeting the Needs of Your New Generation of Workers? As the technologies and demands of the..
Sarbanes-Oxley Simplified Learn how to remove weakness in asset and inventory control required by SOX...
Ground Up Strategies for Asset Performance Management The productivity of assets is essential to an organization's success. Maintenance of..
GIS and EAM/CMMS for the Public Sector: Join Power and Flexibility Learn how to integrate Enterprise Asset Management (EAM) and Geographic..
2013 US Mobile Banking Functionality Rankings Forrester evaluates the four largest US banks retail mobile offerings...
10 Reasons to Consider a Cloud-Based Contact Center Solution Drive new sales. Improve customer service. Cut costs per call. These are just a..
Aberdeen Group -- Best-in-Class Strategies for Selection an ERP Solution in 2013 Finding a needle in a haystack is hard, but pales in..
SharePoint Server 2013 Essential Training In this course, Gini Courter shows you the basics you need to get started using Microsoft..
Ten Pitfalls to Avoid When Selecting a CMMS/EAM If you are looking for a new or replacing solution to track, manage and maintain your..
How to Ensure That Your Employees Will Want to Use CRM Discover how selecting the right CRM solution can help ensure your employees will..
Bringing the Genius of Einstein to ERP Discover how SYSPRO is implementing an "Einstein" strategy to simplify Enterprise Resource..
Solve IP Telephony Business Challenges: For SMBs Learn about a flexible, cost-effective integrated telephony and data services solution..
Today @ Target Marketing Is the email newsletter for serious direct marketers looking for practical tips and strategies for profitable..
CRM Technology Briefing Report: Neocase Software for Customer Support Build a knowledge base that can be used for continuous learning and..
 


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